The main goal of this page is to serve as the primary resource for the Grays Auctions review. With that goal in mind, let’s begin with a brief introduction.
Grays is the premier e-commerce platform in Australia, specialising in industrial, automotive, and commercial products. They offer a wide range of products sourced directly from manufacturers and trusted distributors, ensuring you receive high-quality goods at competitive prices.
Grays was founded in 1922 in New South Wales and has grown into a major Australian-owned auction and eCommerce business with operations across Australia and New Zealand. With a strong focus on online bidding and asset remarketing, Grays supports individuals, businesses, and government organizations through reliable auction services and nationwide reach.
Grays hosts multiple auction categories and listing types. Grays is a nationwide online vehicle auction platform offering 300+ vehicles for bidding on any given day. Buyers can purchase affordable deals for quality vehicles through a simple online bidding system where they place a refundable deposit and only pay the buyer’s premium if they secure the deal. Unlike traditional physical auctions, Grays operates entirely online, allowing buyers across Australia to participate without attending a physical auction.
Grays also allows physical inspection and collections of vehicles at the following locations:
Grays lists vehicles across a wide range of categories to ensure buyers consistent choice and flexibility.
Usually, 7 different types of auctions are held regularly or occasionally:
Listings usually include:
Overall, Grays positions itself as a transparent and flexible alternative to traditional car buying.
4.5 – It includes almost every detail about the car.
Grays listings generally include detailed descriptions such as model, year, odometer (km), transmission, and fuel type. This allows buyers to shortlist vehicles efficiently before deeper research.
4.5 – It includes almost every detail about the car.
Cars in auctions aren’t limited to poor condition or low-quality stock. Auction vehicles can range from well-maintained cars to those that require repairs and maintenance. Grays vehicle listings can be divided into three broad types:
2.5 – It includes every visible issue but left interior (engine) issues.
4 – A very good detailed photo, also includes the issue of the car in the photo.
Instead of inflating the car prices with hidden margins, Grays keeps auction pricing simple and transparent with a clear buyer’s premium which is charged only when buyers successfully win a vehicle. The buyer’s premium varies based on the final bid price and total purchase price of the vehicles, as outlined below:
For example, if a car is won at $20,000, the total payable amount would be approximately $21,400, including the 7% buyer’s premium. This approach separates the auction fee from the vehicle fee so buyers are aware what they’re paying for whilst allowing vehicles to be bid at their true market value.
(3.5) – The fee comes around 5 – 8% normally, which is best for high-priced vehicles but high for low-price vehicles.
Google, Trustpilot and ProductReview ratings weighted by number of reviews.
: 3.0 × 76 = 228
: 3.7 × 1,060 = 3,922
: 2.8 × 3,589 = 10,049.2
Final rating: 14,199.2 ÷ 4,725 = 3.0
3.5 – Grays performs well due to its wide vehicle selection and nationwide online access, making auctions convenient for buyers across Australia. However, the rating is lowered because vehicle condition details are left to include the significance data about the interior of the car and buyers may face post-purchase issues, so careful review before bidding is essential.
In conclusion, Grays offers transparent fees, diverse listings and a structured online bidding process to make it easier for buyers to approach vehicle auctions with clarity, analysis and confidence.
Grays have no fixed time and date of the auctions. But every car has its own time and days limit below the specific vehicle. Most auctions run 4–6 days.
Inspection: Monday to Friday, 8:30 am to 3:30 pm (excluding Public Holidays)
Collection: Monday to Friday, 8:30 am to 3:30 pm, within 5 business days of auction close (excluding Public Holidays)
Grays operates entirely online, allowing buyers across Australia to bid without attending a physical auction.
Each listing clearly states condition categories such as New, Seconds, Used, or Faulty. Read this carefully before bidding — most auction items are sold “as is,” meaning you accept the item in the condition described.
Yes — many Grays auctions offer pre-bid inspection opportunities. If inspections are available, the dates, times and locations will be shown on the auction listing so you can check the item’s condition before placing a bid.
No — vehicles and other items are usually sold with no warranty. Condition descriptions are provided by the vendor, and Grays does not guarantee accuracy, so inspect thoroughly before you bid.
